You have questions. wE have answers.

This is what our customers had to say and what the Industry has to say for those questions everyone asks. We take pride in giving correct information to all our customers. Take a look for yourself on what others had to say. 

Q: Will filing my own hail claim effect my insurance rates?

A: Hail is considered an “Act of God” and filed as a non-chargeable comprehensive claim which will not raise your rates. 

Q: Is PDR the better way to go for hail repair?

A: Being able to keep the factory paint is every car owner’s biggest concern. Original paint applied to the vehicle by the manufacturer carries certain characteristics that are impossible to replicate. Baked at a certain temperature, and applied by machines to ensure a perfect coat of paint – there is nothing like the perfect seal of high standard paint that comes with a car. That’s why PDR is the better way to go.

Q: Will my Insurance pay for the repairs?

A: Yes. Many insurance agencies prefer the PDR method of repairing dents, especially for hail damage. We work with you and the insurance companies for the best repair options.

Q: Will my dents pop back out?

A: No. The PDR process is a permanent fix for all types of dents and dings.

Q: How is it done?

A: Our highly experienced technicians gain access using hand tools to the back of a damaged panel where they massage the damage with special rods and a reflection board. It may take up to 100 small pushes before a panel can be returned to its original pre-accident condition.

Q: Is my vehicles value diminished from the hail?

A: Most dealers are very savvy to the hail industry and will significantly ding you on any trade-in or lease return of your vehicle. It is always best to get your vehicle repaired even after the smallest hail storm.

Q: Shouldn’t I wait until the end of hail season to get my car fixed?

A: It could possibly total your vehicle due to more damage on top of your previous damage. Or your Insurance company could make you pay a double deductible. 

Q: How long does a dent repair take?

A:  A dent repair can take between 2 days and 2 weeks for traditional car dent repair, you’re probably looking at between  2 days and 2 weeks. If the damage qualifies for Paintless Dent Repair, the dent could be fixed in as little time as an hour. Car dents could take a few hours to repair or they could take a couple of weeks.

Q: Can you use dry ice to remove a dent?

Dry ice dent repair – “Is that how you remove dents?” This is a question we get asked a lot. No, we do not use dry ice to remove dents. It is largely a myth. You could end up causing more damage than what a Paintless Dent Repair (PDR) shop would typically charge to remove the dent.